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Returns

If you are not completely satisfied with your purchase please fill out the RETURN FORM and send your item(s) back within 14 days of receipt to the following address:

RETURN ADDRESS:

K. & W. Handel, Lager & Verpackungen GmbH
c/o On Vacation
Holzhauser Str. 140h
13509 Berlin
Germany

► RETURN FORM

The customer pays for the shipping cost of the return.We kindly ask you to send the parcel using a delivery service that insures you for the value of the goods. Please notice that the processing time for refunds can take up to 5 working days. 

We kindly ask you to only return a product in its original condition (avoiding stains and odours).